Who we are
Chase Immigration is a UK-based immigration consultancy committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
What personal data we collect and why we collect it
We may collect personal information that you voluntarily provide through our website, including your name, email address, phone number, nationality, immigration-related information, and any other details submitted through enquiry or consultation forms.
We collect this information to:
- Respond to your enquiries.
- Provide immigration consultation and related services.
- Communicate with you regarding your case or requested services.
- Improve our website and customer experience.
- Comply with legal and regulatory obligations.
Comments
If comments are enabled on our website, when visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine whether you are using it. The Gravatar Privacy Policy is available at https://automattic.com/privacy/. After your comment is approved, your profile picture may be visible publicly alongside your comment.
Media
If you upload images or supporting documents through our website, please avoid uploading files containing embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location information from publicly available images.
Any documents uploaded for immigration consultation purposes will be handled securely and used only for the services you request.
Contact forms
When you submit an enquiry or consultation request through our contact forms, we collect the information you provide to respond to your enquiry, assess your immigration requirements, and provide our services.
We do not use your personal information for marketing purposes unless you have provided your consent.
Cookies
Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.
Cookies may be used to:
- Remember your preferences.
- Improve website functionality.
- Analyse website traffic.
- Enhance security.
If you leave a comment on our site, you may choose to save your name, email address, and website in cookies for your convenience. These cookies typically last for one year.
If you visit our login page (where applicable), temporary cookies may be used to determine whether your browser accepts cookies.
You can control or disable cookies through your browser settings. However, some features of the website may not function correctly if cookies are disabled.
Embedded content from other websites
Pages on this website may include embedded content such as videos, maps, images, or articles. Embedded content from third-party websites behaves exactly as if you had visited those websites directly.
These websites may collect data about you, use cookies, monitor your interaction with embedded content, and use additional third-party tracking technologies.
Analytics
We may use website analytics tools to understand visitor behaviour, improve website performance, and enhance user experience. Analytics data is collected in an aggregated and anonymised form wherever possible.
Who we share your data with
We do not sell or rent your personal information.
Your information may be shared only when necessary with:
- Trusted service providers who assist in operating our website or delivering our services.
- Government authorities or regulatory bodies where required by law.
- Professional advisers where necessary for legal or compliance purposes.
How long we retain your data
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or regulatory requirements.
If you leave a comment, the comment and its metadata may be retained indefinitely to assist with moderation.
For registered users (if applicable), personal profile information is stored until the account is deleted or as otherwise required by law.
What rights you have over your data
Subject to applicable UK data protection laws, you have the right to:
- Request access to your personal data.
- Request correction of inaccurate information.
- Request deletion of your personal data where applicable.
- Request restriction of processing.
- Object to certain processing activities.
- Request a copy of your personal data in a portable format.
Some information may be retained where we are legally required to do so.
Where we send your data
Visitor comments may be checked through automated spam detection services.
Where necessary, your information may be securely processed by trusted service providers operating on our behalf, subject to appropriate safeguards.
Your contact information
If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact us using the contact details provided on our website.
Additional information
We are committed to complying with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
How we protect your data
We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
These measures include secure website protocols, restricted access to personal information, and appropriate administrative safeguards.
What data breach procedures we have in place
In the unlikely event of a personal data breach, we will investigate the incident promptly and, where legally required, notify the appropriate supervisory authority and affected individuals in accordance with applicable data protection laws.
What third parties we receive data from
We may receive limited information from third-party service providers where necessary to provide our services or improve website functionality. Any such data is handled in accordance with applicable data protection laws.
What automated decision making and/or profiling we do with user data
We do not use automated decision-making or profiling that produces legal or similarly significant effects on individuals.
Industry regulatory disclosure requirements
Where required by law or applicable professional obligations, we may disclose personal information to relevant government authorities, immigration bodies, law enforcement agencies, or regulatory organisations.
We process all personal information in accordance with the UK GDPR, the Data Protection Act 2018, and other applicable legal requirements.